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  • How does the reservation payment work?
    The rental price, including taxes, is payable in advance. A minimum of 50% of the price must be paid on the day of booking, by means of a credit card transaction. A payment reminder for the balance will be automatically sent by email, (2) days before arrival, and must be paid by credit card as well. The second payment is made automatically using our booking software!
  • What is the security deposit?
    The security deposit is there in case of breakage or damage. The amount of the deposit varies according to the chalet rented ($500 to $1000). The deposit will be held on your credit card (1) day before your arrival at the chalet. This pre-authorization is valid until the inspection of the chalet, at the latest three (3) days after your departure.
  • What is accommodation tax?
    In Quebec, the accommodation taxis used to finance the Tourism Partnership Fund set up to support and strengthen tourism. tourism industry in Quebec. In general, the tax on accommodation is 3.5% of the price of the night. The lodging tax is calculated on the price of the night only. Important to know, the 3.5% accommodation tax is taxable, which is why it appears before the (GST and QST). Click here to learn more about accommodation tax.
  • What is the arrival and departure time at au chalet?
    Arrival time: 5:00 p.m. Departure time: 11:00 a.m. Whether you wish to arrive a little earlier or leave a little later is entirely at the discretion of the owners. This information is often easier to obtain in the days close to your arrivalat the chalet. Since if the chalet was already rented the day before and a group left at 11:00 a.m., the maintenance team must be given time to clean the chalet. Same for late departures. If a rental takes place right after yours, it will be impossible to give you more time for your check-out. If you want to be sure to enjoy more time when you arrive or leave, simply book the previous or next night!
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